General terms and conditions for renting a photo booth from Betty Booth AB
Changes to our terms and conditions are made continuously on this page and may be emailed to you if they affect your booking.
If you do not accept our terms and conditions, you should immediately stop using this website.
Continued use of our website implies acceptance of our terms and conditions.
1. About the Supplier Betty Booth AB (org.no. 559230-2755)
1.1. The supplier Betty Booth AB provides photo solutions for events and social media, as well as related equipment such as Photo Booths ("the Object"). These general terms and conditions ("the Terms") apply when a person or company ("the Customer") chooses to rent equipment from the supplier Betty Booth AB ("the Supplier").
2. Ownership, etc.
2.1. An agreement is concluded when the Supplier has received the Customer's order and a written agreement has been reached (including email) ("the Rental Agreement"). The Customer obtains the right to use the Object during the Rental Period through the Rental Agreement. The Customer is well aware that they may not act in violation of the Terms or in any way that endangers the Supplier's ownership of the Object. To avoid any misunderstandings, the Object may not be pledged, transferred, loaned, or sublet without the written consent of the Supplier.
2.2. The right to use the Object is obtained during the Rental Period from 13:00 on the agreed start date until 11:00 the following day, unless the Supplier and the Customer have agreed otherwise in writing.
3. Rental period
3.1. The Customer and the Supplier agree on the time of delivery and return of the Object ("Rental Period"). If the Customer fails to return or make the Object available for the Supplier's collection, the Supplier is entitled to charge additional rent for the duration of the delay and for any financial damage caused to the Supplier due to the delay.
4. Rent and payment
4.1. The Customer and the Supplier agree on the amount to be paid for the rent of the Object, including additional services according to the Rental Agreement for the Rental Period ("Rental Amount").
4.2. The Customer will be invoiced for the Rental Amount when the Rental Agreement is entered, with a payment deadline of 10 days. The Supplier charges a fee of 30€, including VAT. In case of non-payment or late payment, the booking is lost, and availability cannot be guaranteed for the Rental Period. Other invoicing systems, letters, e-invoicing requirements, or payment terms longer than 10 days will be charged a fee of 50€, including VAT.
4.3. If the Customer does not provide correct invoicing information before the first invoice is sent out, an additional fee of 20€ will be charged for changing the invoice.
4.4. The Supplier has the right to request reasonable security from the Customer to fulfill its obligations under these Terms and Conditions.
4.5. Logo/design - The Customer is responsible for choosing a design from our templates, or sending in their own design, no later than 14 days before their event. If the customer fails to send in the design on time, we cannot guarantee that the logo will be programmed in time.
4.6. Betty Booth has the right to use the Customer's logo/design for marketing purposes, unless otherwise agreed.
4.7. In case of delayed payment and avoidance of reminders, Betty Booth have the right to charge the agreed upon amount to the used credit or debit card in accordance with our pricing rules to cover administrative expenses.
5. Delivery of the Object
5.1. If the Object is to be collected by the Customer at the Supplier's designated location, the Customer is responsible for loading and unloading the Object. The pickup time is between 13:00 - 19:00. If the Customer picks up the Object themselves, the Customer is fully responsible for any damage to the Object from the time of pickup until the time of return.
5.2. In the event that the Supplier has agreed to transport the Object to the Customer's designated location, the Supplier reserves the right to invoice for transport costs, and is responsible for loading and unloading the Object. The Supplier is responsible for any damage to the Object during transport until the unloading at the Customer's designated location and from the time of pickup.
In the event that the Object is to be collected by the Customer, the pickup time is between 13:00 - 19:00.
In the event that Transport and/or Assembly is booked, the delivery time is between 09:00 - 14:00.
Difficulty in delivering rented equipment may incur a delay fee of at least 100€.
Waiting time of more than 5 minutes is also considered a difficult pick-up.
6.1. When the Object is returned/picked up by the Supplier, it should be well cleaned and - except for normal wear and tear - in the same condition as at the time of pick-up/delivery. The Object should be packed/packaged in the same way as at the time of delivery. The Supplier has the right, in case of wear/damage caused by the Customer, to request additional compensation from the Customer in an amount that covers the Supplier's costs to restore the Object to its original condition.
In the event that the Customer is to return the object themselves, the time for return is 08:00 - 11:00.
In the event that transport and/or assembly is booked, the time for return is 09:00 - 14:00.
Difficulties in collecting/returning rented equipment may result in a delay fee of at least 100€.
Waiting time of more than 5 minutes is also considered a difficult pick-up.
7. Cancellation policy
7.1. The right of withdrawal applies only within 24 hours of booking, as we reserve the machine and start preparations for the rental.
7.2. If the Customer wishes to rebook the Object to another day, it is possible to do so at no extra cost for rebooking, provided that the new day is available, that the price is the same or lower, and that the cancellation is made at least 1 day before the original pick-up/delivery day. If the new booked day has a higher Rental Amount than the previously booked date, an additional fee may be charged for the difference.
7.3. If the Customer cancels the Object 31 or more days before the agreed pick-up/delivery day, the Supplier will charge a cancellation fee of 25% of the Rental Amount, whether payment has been made or not.
7.4. If the Customer cancels the Object 30 days or less before the agreed pick-up/delivery day, the Supplier will charge a cancellation fee of 100% of the Rental Amount, whether payment has been made or not.
7.5. In case of the Supplier's cancellation, the Customer shall keep/get back the total Rental Amount.
7.6. Betty Booth AB does not take responsibility for coronavirus-related restrictions. Betty Booth rents out photo solutions, which means that the above cancellation policy also applies in case of restrictions.
8. Care, service, and support
8.1. In cases where the Object is rented without the Supplier providing handling of it, the Customer shall examine the condition of the Object during the Rental period, and any faults should be reported immediately. The Supplier undertakes to promptly rectify reported faults or replace faulty equipment if possible. If the Customer does not report any faults during the Rental period, no opportunity for compensation will be given for faults that the Customer knew or should have known about and that the Supplier would have had the opportunity to remedy with a prompt complaint.
8.2. The Customer is responsible for the care and maintenance of the Object during the Rental period.
Betty Booth's photo booths are sensitive electronics that should be handled with care. Betty Booth cannot guarantee that the electronics will work if the machine has been handled in a non-careful manner. For example, if it has been subjected to shocks or if the machine has been transported on its side or upside down.
Betty Booth also does not recommend using the machine outdoors, as extreme temperatures can cause the machine to stop working. The machine is intended to work in temperatures of +5 to +25 degrees Celsius. Betty Booth's photo booths also require stable power from a wall outlet. Betty Booth does not recommend connecting power to a battery or similar, as an unstable power source can cause problems during use.
Repair or modification of the Object must not be done without the Supplier's consent. Any faults or deficiencies in the Object that are caused by the Customer do not exempt the Customer from paying the agreed rental fee. The Customer shall immediately notify the Supplier if the Object or any part of it is lost or damaged.
8.3. The Customer shall receive complete instructions for installation and handling of the Object. If necessary and possible, support may also be offered on site in Madrid/Barcelona/Mallorca.
8.4. The Customer shall take photographs of any damage/wear to the equipment before using it. These pictures should be emailed to the Supplier. If the Customer has not noticed any damage, the Customer may be held responsible for any damage costs.
8.5. When returning rented equipment, Betty Booth reserve the right to inspect the items and document their condition. Any missing items in relation to the original inventory may result in the application of a deductible according to our deductible rules, which cover the costs of replacement or repair of the items.
9. Liability and Insurance
9.1. The Customer shall indemnify the Supplier for any damages that the Supplier may suffer as a result of damage to the Object or its loss during the Rental Period.
9.2. The Customer shall maintain insurance during the Rental Period covering loss, fire, or other damage not related to damage to the photo booth itself. If the Object is lost or damaged, the Customer shall immediately notify the Supplier.
10. Supplier's Liability
10.1. The Supplier shall be liable for defects or deficiencies in the Object and for any direct damage that the Customer may suffer as a result. The Supplier shall not be liable for lost profits, consequential damages, or any other indirect damages. The amount of damages shall be limited to the agreed rental amount, unless the Supplier can be considered to have acted with gross negligence. If the Supplier causes personal and/or property damage as a result of faulty installation work, the Supplier's liability shall be limited to what the Supplier is entitled to receive from its own liability insurance.
11.1. Either party may terminate the Rental Agreement with immediate effect if the other party materially breaches these terms and conditions.
11.2. Material breach shall be deemed to occur if:
The Customer has provided misleading information that affects the rental.
The Customer has not paid the agreed rent or other fees and costs when they fall due.
The Customer suspends payments, goes into liquidation, applies for company reconstruction, goes bankrupt, or can be considered insolvent for other valid reasons.
Provisions of the Rental Agreement are materially disregarded by the Customer.
11.3. If the Rental Agreement is terminated for the reasons stated above, the Customer shall be responsible for all costs associated with the return/retrieval of the Object and shall pay any outstanding rent and remaining rent until the end of the Rental Agreement.
11.4. If the Rental Agreement is terminated early, the Customer's right to use the Object ceases and the Customer is obliged to immediately return the Object to the Supplier or make the Object available for the Supplier's collection.
12. Force Majeure
12.1. The Supplier is exempt from liability for failure to fulfill its obligations under the Rental Agreement if the failure is due to circumstances of the kind specified below and the circumstances prevent, significantly hinder, or delay performance thereof. Circumstances that qualify as grounds for exemption include, among others, governmental action or omission, new or amended legislation, labor market conflicts, blockades, fire, flood, or major accidents.
12.2. During the time that the Supplier invokes Force Majeure, the Customer has the right to withhold rental payment corresponding to the portion of the Supplier's commitment that cannot be performed. If a significant part of the Supplier's commitment is delayed due to Force Majeure, the Supplier has the right to terminate the Rental Agreement with immediate effect.
13.1. General Information
As of May 25th, 2018, the General Data Protection Regulation (GDPR) applies. GDPR replaces the existing Personal Data Act (PUL) and applies to all EU countries.
13.2. Description of GDPR
GDPR is designed to protect customers and their rights regarding the handling and distribution of personal information. Personal data is any information that can be used to identify a person, including their name, address, phone number, email, etc. Non-personal information about bookings, sales, and activities is not included, as this is considered trade secrets and is subject to accounting regulations.
13.3. Data Controller
Betty Booth AB (Organization number: 559230-2755) is the data controller. We are responsible for determining the purposes for the handling, collection, and use of the personal information that you provide to us.
13.4. Data Storage
13.4.1. For the Customer (Renter)
When you make a rental inquiry, your personal information is stored in our booking system. The same applies if you choose to subscribe to our newsletter with inspiration, news, tips, and offers. We will not delete your personal information unless you request it.
13.4.2. For Photo Booth Users
When you use our photo booth, your personal information is stored in our system for a maximum of 60 days before we delete it. Email addresses and phone numbers that are entered into the photo booth are stored in our system for a maximum of 180 days before we delete them. If you wish, we can add a GDPR acceptance checkbox that users must agree to before each use.
13.5. Personal Data Incident
If Betty Booth AB experiences a data breach or an unintentional loss of personal data, we will document the incident and report it to the Data Protection Authority and affected customers within 72 hours.
13.6. Register Extract
If you have used our services, you have the right to see the information that is stored about you.
13.7. Data Deletion
As a customer of Betty Booth AB, you have the right to have all of your personal information deleted that is stored about you. Non-personal information about bookings, sales, and activities is not included, as this is considered trade secrets and is subject to accounting regulations.
14.1. As a customer with us, you are automatically insured against physical damage to the photo machine, with a deductible of 900€. This insurance only applies to physical damage to our photo booths that occurs during the contract period.
14.2. The insurance does not cover loss of money, valuables, or certificates. The insurance also does not cover theft, robbery, or burglary. The insurance does not cover damage to premises, property, or other physical places. The insurance does not cover personal injury. The insurance also does not cover digital data or prints.
The insurance is only intended to cover any damages to Betty Booth's photo booths and cannot in any way replace anything or anyone else.
Deductible is the part of the damage cost that you as a customer need to pay for in case of any damage to the photo machine. In addition to our automatically included insurance, you as a customer can add INSURANCE PLUS.
Insurance Plus insures our photo booths according to the above conditions, at a cost of 39,90€. When taking out this insurance, the same terms and conditions as above apply, however with a reduced deductible totaling 150€.
The deductible shall be paid by the policyholder within 30 days of discovery of the damage.
15.1. Disputes regarding the interpretation or application of the Lease Agreement and these terms and conditions shall, in the first instance, be settled by mediation in accordance with the rules of the Stockholm Chamber of Commerce Mediation Institute, with the application of Swedish law. If a mediator appointed in this way fails to resolve the dispute within 3 months of the commencement of the mediation procedure, the dispute shall instead be settled by an arbitrator in accordance with the rules of the Stockholm Chamber of Commerce Arbitration Institute for simplified arbitration proceedings. Disputes regarding outstanding rental claims up to an amount of two basic amounts are not covered by the mediation/arbitration clause.
15.2. Both mediation and any arbitration proceedings shall take place in Stockholm, with the application of Swedish law.
16. Marketing Purposes
16.1. The images may be digitally sent to the customer who made the booking and may be used by the customer or us for marketing purposes. As a user of our machine, you can of course email us to have the images deleted or to inform us that we are not allowed to use your images.